BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20191002T130000Z DTEND:20191002T210000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:2019 Westman HR Conference DESCRIPTION:2019 Westman HR Conference: Building A Healthy Workplace\nJoin us! The day will provide Managers and HR Professionals with practical\, easily implementable strategies and tips to help create and support healthy workplaces. \n\n\n\nKeynote: \n\nStress and Burnout - Julia Senchuk\, MA\, BSc\, AAT \n\nStress is everywhere! This workshop answers the question "what is stress?" It further explores the characteristics\, and facts\, of stress\, and identifies coping strategies that can be implemented to address stress.\n\nIn addition to her private practice\, Julia teaches within the Psychology Department at Brandon University and has been offering educational mental health and wellness workshops within the Westman area since 2011\, when she began her own private practice JK Senchuk Counselling. \n\n \n\nAM Session Options\n\nDawna Atamanchuk\, Change Innovators \n\nWho's responsible for engagement anyway? Building Accountability\n\nWhen leaders learn the specific tools for building accountability\, and positive energy in everything they do\, the paradigm shift is profound\; the results astounding. Employees in today's job market want very different things from their working lives and corporate experiences. Creating The Accountability Culture. Attendees will have the opportunity to explore behaviours which increase accountability\, discuss the impact our personal energy plays in the role of accountability and discuss the connection between emotional intelligence and engagement.\n\n \n\nBrad Lutz\, CPHR \, Acuity HR Solutions \n\nEmployment Terminations\n\nThis session will explore different types of employer-initiated terminations and the risks associated with them. The discussion will be practical in nature and will provide tools and approaches to successfully manage the termination meeting itself\, as well as strategies to mitigate termination of employment risk and costs. There will be a discussion on pitfalls to be avoided. Real-world examples and case law decisions will be used to emphasize and reinforce the tools and approaches being presented\n \n\nPM Session Option\n \n\nWendy Hofford\n\nRip off the Bandaid! Have That Tough Conversation\n\nJust because you are a manager &/or the person in charge doesn't make having these types of conversations any easier. For many people knowing that they are going to have to face their employee to discuss poor performance\, disciplinary actions\, or basically anything that could be perceived as negative can be very uncomfortable. Working up to the event can bring on anxiety\, sleepless nights\, nervousness and for many\, the art of avoidance. Have that tough conversation\, this presentation provides best practices and strategies to help you gain control of the situation. Learn what to do to set yourself up to be equipped and ready to face that conversation professionally and with confidence. \n \n\nJulia Senchuk\, MA\, BSc\, AAT\n\nThe Customer Experience/Customer Service \n\nThis session explores the working dynamics of the customer-employee relationship and the fundamental benefits of such a relationship. This workshop will explore the facts about customer service\, what are the reasons for bad customer service\, customer service in higher education\, the impact of technology on customer service\, the 'types' of customers and dealing with difficult customers and guidelines for effective customer service in higher educations.\n\n \n\nFireside HR Chat\n\nAn opportunity to engage with an interactive panel of experienced business and HR professionals who will share their perspectives and insight on your most pressing Human Resource concerns. \n\n\nHosted by: Brandon Chamber of Commerce and Economic Development Brandon\n\n\n\nSponsorship Opportunities are Available Here\n\n*Starting at only $400.\n\n\n\nBenefits can include: seat(s) to event\, display space\, speaker opportunity\, company logo placement\, recognition in the Chamber newsletter. Specific Benefits vary per sponsorship package. Contact the Chamber for more information at 204-571-5343 or events@brandonchamber.ca X-ALT-DESC;FMTTYPE=text/html:2019 Westman HR Conference: Building A Healthy Workplace\n