Hosted by the Brandon Chamber of Commerce, sales expert, Dan Debreuil will focus on defining customer service and introducing the most important elements of a customer service strategy.
In this one day workshop you will learn the functions of customer service and be able to construct a specific customer service strategy for your business. You will leave this workshop with a much clearer understanding of the customer service level you need to deliver to maintain customer satisfaction and earn loyalty with your clients. As well as, the key customer service metrics you need to identify and measure to ensure success.
Only 20 spots available. Lunch included.
The cost at attend the workshop is only $229.
Chamber members receive a $40 discount. Contact Chamber at 204-571-5340 for Promo Number.
For more information or to register, please see the following link: http://www.salesexpert.ca/sales-training-workshops/customer-service-workshop-brandon.php
Thursday Jan 31, 2013
9:00 AM - 4:30 PM CST
Thursday, January 31, 2013
9:00 AM to 4:30 PM
Riverbank Discovery Centre,
1-545 Conservation Road
Only 20 spots available. Lunch included.
The cost at attend the workshop is only $229.
Chamber members receive a $40 discount. Contact Chamber at 204-571-5340 for Promo Number.
For more information or to register, please see the following link: http://www.salesexpert.ca/sales-training-workshops/customer-service-workshop-brandon.php
http://www.salesexpert.ca/sales-training-workshops/customer-service-workshop-brandon.php